Customer Satisfaction Form

 

Customer Name : 

Email Address :

Address :

Contact Person :

Contact Number :

 

 

Nisiki Sales Person :

Nisiki Sales Manager :

 

Bearings/Loadcells/Motors Supplied :

   
 
  Parameters Excellent Very Good Good Satisfactory Poor
1. Quality of Bearings (Performance)
2. Quality of Bearings (Dimensional)
3. Packing Quality
4. Bearing Marking Quality
5. Consistency of Quality in Supplies
6. Timely Delivery
7. Quantity as per schedule
8. Quality Issue Reply
9. Technical Service Reply
10. Quality of Training
11. Training Material Adequacy
12. Development Reply (if any)
13. Cost of Bearing
14. Sales Engineers Reply & Feedback to Queries
15. Quality of Customer Satisfaction Form
             
  Parameters  
1. Number of Customer Complaints received due to Bearing
2. Are you getting Pre - Dispatch Inspection  Reports with every lot :
3. Any Complaints :
4. Any Suggestions :
5. Any other service required
     
 
 

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